ATOSS

Open ATOSS on a Monday and start with the numbers that matter. Import sales or service demand, choose skills, and let forecasting suggest headcount by hour and site. The AI optimizer translates demand into role mixes, factoring contracts, skills, travel time, and regional rules. Run scenarios—holiday peak, promo week, weather swing—and compare cost, coverage, and SLA impact. Lock targets, create hiring or cross‑training plans, and set benchmarks. Scorecards help you track whether teams hit productivity and quality goals over time. Local calendars and holidays are applied automatically across locations.

Build the schedule in minutes instead of hours. Start from a template or blank slate, then auto‑fill shifts based on availability, seniority, and location preferences. The rules engine checks breaks, overtime thresholds, rest periods, and union clauses as you place every shift. Conflicts and budget overruns show up instantly. Publish with one click: employees get push, SMS, or email, and their dashboard shows upcoming shifts, tasks, and targets. Staff can bid, swap, or volunteer through self‑service, while managers keep final approval. Leave requests route to the right person with accruals validated automatically.

On the day, time and attendance runs itself. People clock in via mobile with geofencing, at a kiosk, or on desktop; out‑of‑bounds punches are flagged. Understaffing alerts trigger suggestions—call in nearby qualified staff, extend a shift, or reassign from another branch. Exceptions flow into a simple approval queue. At close, approved hours feed payroll or billing with cost centers and premiums calculated correctly. Role‑based access ensures supervisors see only what they need, and data protection controls guard personal information.

Use analytics to refine operations every week. Compare planned vs. actual labor, forecast accuracy, and labor‑to‑revenue by site. Spot chronic overtime, idle time, or coverage gaps and let automations fix recurring issues—like auto‑creating shifts when bookings cross a threshold. Compliance reports show adherence to local laws and company policies across countries, with audit trails you can export. Standard dashboards are ready on day one, and custom reports are easy to build for finance, HR, and operations. With a mobile app, everyone stays updated wherever work happens.